Learn about the parties in the collective agreement and their roles
Learn about what labour management committees are and why they are important for establishing and maintaining good relations between the employer and the union
See lessons in action by reviewing a case study about what to do and not to at labour management committee meetings
Learn the mechanics of the grievance procedure and what to do at each step of the grievance procedure
See lessons in action by reviewing a case study about how to handle a grievance meeting, including an off the record discussion